Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using FernGrove's lead generation platform and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
FernGrove provides AI-powered lead generation services, including but not limited to:
- Lead identification and qualification
- Multi-channel marketing campaign management
- Social media integration and automation
- Analytics and reporting services
- Online advertising optimization
3. User Obligations
As a user of our services, you agree to:
- Provide accurate and complete information when using our services
- Comply with all applicable laws and regulations
- Not use our services for any unlawful or prohibited activities
- Respect the privacy and rights of third parties
- Not attempt to gain unauthorized access to our systems
4. Payment Terms
Our services are provided on a pay-per-qualified-lead basis. Payment terms include:
- Charges apply only to leads that respond to outreach campaigns
- Pricing ranges from $30 to $100 per replied lead based on service tier
- Invoices are generated monthly and payment is due within 30 days
- All fees are non-refundable unless otherwise specified
5. Data Protection and Privacy
We are committed to protecting your data and privacy. Our data handling practices include:
- Secure storage and processing of all customer data
- Compliance with applicable data protection regulations
- Limited data sharing only as necessary to provide services
- Regular security audits and updates
6. Intellectual Property
All content, features, and functionality of our platform are owned by FernGrove and are protected by copyright, trademark, and other intellectual property laws.
7. Service Availability
While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. Scheduled maintenance and updates may temporarily affect service availability.
8. Limitation of Liability
FernGrove shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
9. Termination
Either party may terminate this agreement at any time with written notice. Upon termination, your access to our services will be discontinued.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Florida, United States.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.
12. Contact Information
For questions about these Terms of Service, please contact us at: